Refund policy

Returns & Refunds

We offer a 30-day return policy.

If you are not satisfied with your order, you may request a return within 30 days of receiving it.

Items must be unused and in their original condition.

To start a return, contact us at info@itsreality.co.uk.

If approved, we will provide return instructions. Refunds are issued to your original payment method within 7–10 business days after approval.